At A Gentle Touch Pet Care Services, Inc., the owner, Charlene Hibbs, is a School Certified Professional Groomer, a Certified Master Cat Groomer, a graduate of A Pet's World Academy in Loomis, CA which specializes in Basic and Advanced Pet Sitting, and a member of the National Dog Groomer's Association of America, the Professional Cat Groomers Association of America, the National Association of Professional Pet Sitters, the Spencerport Chamber of Commerce, and the Better Business Bureau.